WordPress Website Maintenance Services, Complete Solution 

Complete WordPress website maintenance & support for peace of mind, ongoing results and growth.

WordPress Website Maintenance Is Critical

You have a website that is crucial to your business. It generates leads, customers and revenue. It provides a channel through which customers, partners will find you and engage with you.

It is critical to the success of your business and you want peace of mind that your website will be available for your audience 24/7 without interruption, and it will continue to support ongoing business growth. Consider our WordPress Website maintenance service plans to keep your website running smoothly.

Effective Web Development Solutions

DO IT YOURSELF?

Keeping your website up to date, backed up, secure and consistently brining in new leads can be a time consuming and tedious process. It takes you away from what you should be doing, which is building relationships with your customers.

What Our WordPress Website Maintenance Service Plans Include

Unlimited Content Changes

Businesses people are busy, We will  take care of all your content changes for you so all you need to do is email the content changes (text or photos) and we'll get them done for you, usually within the same business day.

Professional Training Videos

Unlimited access to step by step video tutorials on managing your content, eCommerce site and website SEO.


Strategy & Consulting

Strategic sessions with our team to get hands-on with your website growth strategy. We review website performance, talk about your business goals and lay out the path to help you use your website to achieve them.


Software & Security Maintenance

Each month we perform our maintenance service checklist to keep your website secure and running smoothly. This includes software updates, security scans, and website performance optimisation. All of this is detailed within a monthly email report.

Monthly Newsletter

Our monthly newsletter includes targeted articles specific to website growth and digital marketing, packed with digital marketing tips, hacks and SEO.

WordPress Website Backup

Critical, to have your website backed up and ready to reinstalled with a click of a button if disaster strikes. Various types of backups are available

WordPress Website Maintenance Service Plans

PERSONAL

Perfect for websites with minimal changes.

Software Updates

Updates to your site’s version of WordPress, ensuring that your site is up-to-date with the latest security patches and updates.

WordPress Plugin Updates

All out-dated plugins do need to be updated at the same time as the Word Press version update in order to ensure proper functioning of the site. We will assess your site before to see if you have any complicated plugins before commencing our maintenance and will inform you.

24/7 Security Monitoring

The worst thing about malware is that it could be on your website for months without you even noticing. We will monitor your website 24/7 for malware and known vulnerabilities. 

24/7 Uptime Monitoring

We keep an eye on your website for you for any reason your website goes down we can have you up and running before anyone else notices.

WordPress Daily Backup

Daily, off-site storage, Everything you need for a basic reliable backup. For personal small businesses WordPress websites that get comments or content updates at least once a week

1 Hour Content Changes

Perfect for small websites with minimum content changes every month.

Detailed Monthly Report

A Comprehensive report, detailing whats has been completed a sample report can be downloaded here.

WordPress Video Tutorials

We provide high quality video WordPress Manuals right from the WordPress Admin Area. We cover every aspect of using WordPress as an Editor, We use non-technical language and clear graphics that you will easily understand. We have various other video tutorials like WooCommerce, Yoast SEO

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SMALL BUSINESS

Ideal for Businesses with regular content changes.

Software Updates

Updates to your site’s version of WordPress, ensuring that your site is up-to-date with the latest security patches and updates.

WordPress Plugin Updates

All out-dated plugins do need to be updated at the same time as the Word Press version update in order to ensure proper functioning of the site. We will assess your site before to see if you have any complicated plugins before commencing our maintenance and will inform you.

24/7 Security Monitoring

The worst thing about malware is that it could be on your website for months without you even noticing. We will monitor your website 24/7 for malware and known vulnerabilities. 

24/7 Uptime Monitoring

We keep an eye on your website for you for any reason your website goes down we can have you up and running before anyone else notices.

WordPress 6 Hour Backups

Backups are taken every 6 hours Important for websites with multiple changes during the day

Unlimited Content Changes

Perfect for websites that require content changed on a regular basis, from adding events, new testimonials, pictures, text.

Detailed Monthly Report

A Comprehensive report, detailing whats has been completed a sample report can be downloaded here.

WordPress Video Tutorials

We provide high quality video WordPress Manuals right from the WordPress Admin Area. We cover every aspect of using WordPress as an Editor, We use non-technical language and clear graphics that you will easily understand. We have various other video tutorials like WooCommerce, Yoast SEO

WordPress Performance Optimisation

A slow website will hurt your business a lot. That’s why we benchmark your website performance regularly and react if something goes wrong.

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COMPLETE

A complete Maintenance & Growth solution

Software Updates

Updates to your site’s version of WordPress, ensuring that your site is up-to-date with the latest security patches and updates.

WordPress Plugin Updates

All out-dated plugins do need to be updated at the same time as the Word Press version update in order to ensure proper functioning of the site. We will assess your site before to see if you have any complicated plugins before commencing our maintenance and will inform you.

24/7 Security Monitoring

The worst thing about malware is that it could be on your website for months without you even noticing. We will monitor your website 24/7 for malware and known vulnerabilities. 

24/7 Uptime Monitoring

We keep an eye on your website for you for any reason your website goes down we can have you up and running before anyone else notices.

WordPress Hourly Backups

Backups taken ever 1 hour, off-site storage, Everything for critical websites with hourly content updates.

Unlimited Content Changes

Perfect for websites that require content changed on a regular basis, from adding events, new testimonials, pictures, text.

Detailed Monthly Report

A Comprehensive report, detailing whats has been completed a sample report can be downloaded here.

WordPress Video Tutorials

We provide high quality video WordPress Manuals right from the WordPress Admin Area. We cover every aspect of using WordPress as an Editor, We use non-technical language and clear graphics that you will easily understand. We have various other video tutorials like WooCommerce, Yoast SEO

WordPress Performance Optimisation

A slow website will hurt your business a lot. That’s why we benchmark your website performance regularly and react if something goes wrong.

Monthly Strategy Coaching

 Strategic sessions with our team to get hands-on with your website growth strategy. We review website performance, talk about your business goals and lay out the path to help you use your website to achieve them.

Lead Generating Campaign

FAQ

WHAT HAPPENS IF MY WEBSITE GOES DOWN, IS HACKED, BREAKS, ETC?

The whole purpose of our client plans is preventative care, so we work hard to prevent anything from happening. However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.

We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

WHAT IT I NEED SOMETHING OUTSIDE THE PLANS?

If you have a task that is beyond what is included in your plan, we will submit a quote for you to approve separately.
However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for time exceeded at the support rate listed on your plan. Basically we will work something out :)

CAN I CANCEL ANYTIME?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to support@aksdigital.com.au, and we will immediately stop the next payment.

HOW DO "UNLIMITED CONTENT CHANGES" WORK?

Content changes include content that you have ready, such as text or photos, and does not include creating new content, images or designs for you. You simply send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it’s done – usually within the same business day. Our response time for content changes is usually about 6 hours and we ask that you request one change at a time per email.

CAN I USE MY OWN WEB HOST?

You sure can. Although we prefer to use our recommended providers, we’ll review your web hosting and talk to your hosting company to make sure it will fit your needs. If you prefer to move your website to our Premium Web Hosting, we offer migration for a one-off fee of $200, however we can waive this fee on a case by case basis.

HOW DOES BILLING WORK?

Your Credit Card or PayPal account will be charged automatically at the start of each month. Once payment is complete we send you a tax invoice PDF directly to your email. Automatic billing via Credit Card keeps our admin overheads low and allows us to offer you the best price on our services.

CAN I RECIEVE A DISCOUNT?

Of course everyone loves discounts, contact us and we can work something out.

CAN YOU INCLUDE WORDPRESS MAINTENANCE WITH MY PROJECT?

Of course, we can include a WordPress Maintenance Plan and provide you and considerable discount along with it.

Have something else in mind? Would like a customised plan? Sure Please contact us and we will devise a tailored solution for you.